Cancel the contract

You may cancel your gift certificate purchase here within 14 days of purchase. After submitting your request, you will immediately receive an email confirming receipt of your request. This does not constitute confirmation of the cancellation.

Please note: There is no statutory right of withdrawal for tickets to events on a specific date.
(Section 312g(2)(9) of the German Civil Code (BGB)). 

For purchases made in our fan shop, please use the cancellation form available in the fan shop.